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TD Bank has released a new survey that polled 102 furniture retail executives and decision makers to learn how the COVID-19 pandemic has affected their industry and their planned response to keep their customer base engaged.
One of the most transformative customer experiences is happening at the point of sale — retail consumers are tapping and swiping more than ever compared to handing over cold hard cash.
A driving force is the innovation taking place in retail payment as the cashierless storefront slowly takes root and young shoppers don't want to be bothered with even the credit card transaction time.
Retail Customer Experience reached out to Mike Rittler, general manager of retail card services and personal lending at TD Bank, to get his perspective on retail POS, trends, consumer expectations and the retail purchase experience.
Bank Study Finds, This demographic also does more research before buying and owns more retail store cards
WILMINGTON, Del.—Millennials have been the major spenders, and that trend is expected to continue, according to the TD Bank Retail Experience Index.
LAS VEGAS — The majority of retailers surveyed by TD Bank at last month’s Las Vegas Market are expecting steady or improving business this year, though the impact of the trade war still lingers as a wild card.
TD's Retail Experience Index survey revealed millennials are likely to make a major purchase in the next six months
WILMINGTON, DE, January 23, 2020 — The death of retail has been greatly exaggerated as evidenced by TD Bank's Retail Experience Index – a biannual survey that tracks consumers’ purchasing habits, focusing on big-ticket items of $500 or more.
